Be Design respects your privacy and is committed to protecting the personal information you provide.
This Privacy Policy explains how Be Design collects, uses, stores and protects personal information in accordance with the New Zealand Privacy Act 2020.
Be Design is a web and graphic design business based in Christchurch, New Zealand, providing services to clients in New Zealand, Australia and other countries.
For privacy-related questions or requests, contact:
Barbi Larkins
Be Design
Email: barbi@hellobedesign.com
We may collect personal information when you:
Depending on the circumstances, this information may include:
Please do not provide sensitive personal information unless it is genuinely required for your project.
When you visit this website, certain technical information may be collected automatically. This can include:
We use Google Analytics to help us understand how visitors use the website and how its content and performance can be improved.
Google Analytics uses cookies and similar technologies. The information collected may be processed by Google on servers located outside New Zealand.
You can restrict or disable cookies through your browser settings. Doing so should not prevent you from viewing the website, although some features may not work as intended.
We collect and use personal information where it is reasonably necessary to:
We will not use your personal information for purposes unrelated to those for which it was collected unless you authorise us to do so or the use is otherwise permitted by law.
Be Design does not currently operate an email newsletter or use personal information for bulk email marketing.
We generally collect personal information directly from you.
Occasionally, we may receive information about you from another person or organisation—for example, when someone refers you to Be Design, introduces us by email or provides contact information on behalf of their organisation.
Where required, we will take reasonable steps to make sure you are aware that we have collected the information, why we collected it and how it will be used.
This reflects Information Privacy Principle 3A, which applies when an organisation collects personal information from someone other than the person concerned. (Privacy Commissioner’s IPP3A guidance)
Website enquiry forms are processed using Elementor. Information submitted through these forms may be:
You are not legally required to provide information through an enquiry form. However, if you do not provide the information marked as required, we may be unable to respond properly or assess your project.
Be Design does not collect payment card details directly through this website.
Some clients may make payments through PayPal. When you use PayPal, your payment is processed according to PayPal’s own terms and privacy policy. Be Design may receive transaction details such as your name, email address, payment amount, currency, date and transaction status, but does not receive your full payment card details.
Personal information may be stored in:
We take reasonable steps to protect personal information against loss, unauthorised access, misuse, alteration or disclosure. These steps may include password protection, access controls, two-factor authentication, software updates, secure connections and reputable cloud service providers.
No internet transmission or storage system is completely secure. We cannot guarantee absolute security, but we take reasonable precautions appropriate to the information we hold.
Some of the service providers used by Be Design are based outside New Zealand or may store and process information on overseas servers. These may include:
Where an overseas provider stores or processes information on our behalf without using it for its own purposes, it may be acting as our agent. Where personal information is disclosed to an overseas organisation for its own use, we will take reasonable steps to ensure that the disclosure complies with Information Privacy Principle 12.
Principle 12 requires appropriate safeguards when personal information is disclosed outside New Zealand. (Privacy Commissioner’s overseas disclosure guidance)
We do not sell or rent personal information.
We may share information where reasonably necessary with:
We only share information for the purpose for which it was collected, for a directly related purpose, with your permission or where disclosure is otherwise permitted or required by law.
When Be Design works on a client website, we may have access to personal information controlled by that client—for example, customer accounts, website enquiries, order information or mailing-list data.
In those situations, Be Design generally handles the information only as necessary to provide services to the client. The client remains responsible for deciding why and how its customer information is collected and used, including providing its own privacy policy where required.
We ask clients not to give us access to personal information that is unnecessary for the work being performed.
We retain personal information only for as long as it is reasonably required for:
When information is no longer reasonably required, we may securely delete, anonymise or destroy it.
Website enquiry submissions may be periodically deleted from the website once they are no longer needed.
You have the right to ask what personal information Be Design holds about you and to request a copy of that information.
You may also ask us to correct information that is inaccurate, incomplete or out of date.
To make an access or correction request, email barbi@hellobedesign.com. We may need to verify your identity before releasing or changing information.
In most circumstances, organisations should not charge people for accessing or correcting their personal information. (Privacy Commissioner’s access guidance)
If a privacy breach occurs, we will take reasonable steps to contain and assess it.
Where a breach has caused or is likely to cause serious harm, we will notify the Office of the Privacy Commissioner and affected individuals as required by the Privacy Act 2020.
This website may contain links to websites operated by other organisations. Be Design is not responsible for the privacy practices, security or content of those websites.
We recommend reviewing the privacy policy of any external website before providing personal information.
We may update this Privacy Policy when our services, website tools or legal obligations change.
The current version will be published on this page with the date it was last updated. If we introduce additional tracking or advertising tools, such as Meta Pixel, we will update this policy to explain what information those tools collect and how it is used.
If you have a concern about how Be Design has handled your personal information, please contact us first so we can try to resolve it:
Barbi Larkins
Email: barbi@hellobedesign.com
You may also make a complaint to the New Zealand Office of the Privacy Commissioner through privacy.org.nz.
